FAQ
How do I place an order?
The easiest way to place an order is by directly messaging your request via the contact page or through Instagram: @downtoearth_rva)
What payment do you accept?
Cash, Credit Cards, Paypal, Venmo. Cat hugs.
My Chips aren't chippy anymore. What gives?
D'oh! Nothing worse than going for a crispy chip and finding there's no crunch! When your chips left the production kitchen, they were spot on, but humidity and storage conditions will affect your apple chips. It is recommended that chips be kept sealed in an airtight container and away from sunlight or other sources of heat or moisture.
Tips for Storage of Dried Food
-
Store containers in a cool, dry and dark location. A temperature of 60 degrees Fahrenheit or 15 degrees Celsius (or less) is best. Exposure to light will degrade dried foods, so if you store jars out on your counter or shelves, expect to use the food sooner rather than later.
-
Dried fruits and herbs can be stored for up to a year.
-
Dried vegetables and meats can be stored for up to six months.
-
Store dried foods in the freezer if you'd like to use them over a longer period of time.
-
If condensation appears inside one of the containers of your home-dried food, it needs to be dried again.